OUR GUARANTEE

For your satisfaction, we stand behind the quality and function of our garments. If you aren't completely satisfied with your purchase for our retail partners, please return the item, in good condition, to us for a replacement. If a replacement is no longer available, we'll refund your purchase price via check in 4-6 weeks.

We're sorry, but we'll be unable to refund the cost of shipping associated with your return.

To further help us meet your expectations, please state why you're returning the item along with your name, mailing address, phone number, and/or email address, in case we need additional information to send you the correct replacement or refund.

The original hang tag, purchase receipt, or approximate date and place of purchase are not necessary, but helpful to speed up your request.

Cupid Intimates Distribution Center
P.O. Box 700
Blackwell, Oklahoma 74631-2408

For newly purchased items, we suggest you return them to the place of purchase, according to their guidelines, for an immediate refund.